City CareHospital

Terms of Service

Last updated: January 2025

Acceptance of Terms

By accessing and using Manikganj People's Hospital's services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Medical Services

Our hospital provides medical services through licensed healthcare professionals. All medical advice, diagnosis, and treatment are provided by qualified physicians and medical staff.

Emergency services are available 24/7. For life-threatening emergencies, call our emergency line immediately or visit the emergency department.

Appointments and Cancellations
  • Appointments can be scheduled online, by phone, or in person
  • Please arrive 15 minutes before your scheduled appointment time
  • Cancellations must be made at least 24 hours in advance
  • Late cancellations or no-shows may incur a cancellation fee
  • The hospital reserves the right to reschedule appointments due to emergencies
Payment and Insurance

Payment is due at the time of service unless other arrangements have been made. We accept major insurance plans, and it is the patient's responsibility to verify coverage with their insurance provider.

Patients are responsible for copays, deductibles, and any services not covered by their insurance plan.

Patient Responsibilities

As a patient, you are responsible for:

  • Providing accurate and complete medical history
  • Following treatment plans and medical advice
  • Respecting hospital staff and other patients
  • Following hospital policies and procedures
  • Timely payment of bills and charges
Limitation of Liability

While we strive to provide the highest quality care, medical treatment outcomes cannot be guaranteed. The hospital and its staff are not liable for outcomes resulting from factors beyond our control or from patient non-compliance with medical advice.

Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of any changes.

Contact Information

For questions about these Terms of Service, please contact us:

Email: legal@citycarehospital.com

Phone: +1-800-123-4567

Address: Tha- 58/2, City Medical Centre, Dhaka 1212